Setup User for Teams Phone

• Teams Phone (Not usually needed to purchase explicitly as it is included with E3 and E5 and others)
• Teams Phone Calling Plan
• Audio Conference (Optional, but allows users to include dial-in information in meetings)

OR

• Teams Phone with Calling Plan
  • Bundle - includes Teams Phone and Calling Plan licenses

Other:

• International Calling Plan
• Toll-Free Calling (Communication Credits)

After acquiring and assigning licenses, navigate to Teams Admin Center (https://admin.teams.microsoft.com/)

• Acquire a Phone Number
  • Expand Voice in the site navigation, then select Phone Numbers
    • Check the list of numbers to see if there are any available, unassigned numbers
      • Make sure that the Usage = User
      • If not, select row then click Change Usage and select User from the dropdown
    • If you need to acquire additional numbers:
      • click + Add
      • Name and Description Required
      • Select Country
      • Number Type = User (Subscriber)
        • You can change the Type later so go ahead and get numbers in bulk
      • Operator = Microsoft
      • Enter Quantity
      • Search for numbers by City, Area Code, or Postal Code
        • City looks up addresses saved as Emergency Addresses, so I recommend trying the other two methods
        • If you need the first 6 numbers to be a certain combo, reach out to Phone Number Support to request
      • Click Next
      • Review Numbers and click Place Order within 10 minutes if satisfied with numbers provided
        • Otherwise, go Back and change settings to get a new set of numbers
• Assign a phone number
  • In Teams Admin Center navigate to Voice > Phone Numbers
  • Select the phone number
    • If necessary, Change Usage
  • Click Edit, then begin typing users name under Assigned To and select the correct user
  • The Emergency Location should be selected by default, but make changes as necessary
  • Leave checked or uncheck box to send Phone Number details to end user